Stop drowning in intake and records requests. Start closing more cases.
Dedicated paralegal pods handle your intake, records, med chronologies, and client communication — with AI already built into how they work. No hiring. No training. No turnover.
The work that quietly breaks your week.
Calls, follow-ups, pipeline hygiene, appointment scheduling. Nothing falls through.
Requesting, tracking, indexing, summaries, demand packet assembly, and consistent status reporting.
Litigation support and drafting under your supervision — clean, structured, on template.
Straightforward. Month-to-month. No lock-ins.
- ✓Dedicated paralegal pod
- ✓Intake and client communication management
- ✓Record requests and tracking
- ✓Medical chronology preparation
- ✓Case status reporting and updates
- ✓Weekly quality assurance
- ✓Everything in Core
- ✓Litigation document drafting and support
- ✓Demand packet assembly and indexing
- ✓Priority request handling and expedited turnaround
- ✓Legal research and case analysis support
- ✓Dedicated account manager
- ✓Advanced reporting and analytics
- ✓Custom workflow integration
One-time add for additional capacity beyond your plan.
Expedited turnaround on urgent intake, records, or drafting.
Complete medical chronology assembly from records and imaging.
Complete demand packet, indexed and formatted.
Evening and weekend support.
Common questions.
Add extra 20-hour blocks ($850 each) anytime. If you're consistently exceeding capacity, we'll upgrade you to the next tier and prorate the difference — no penalties.
Yes. Month-to-month only. No long-term contracts, no lock-ins. Cancel with 30 days' notice and we'll do a graceful transition.
Your pod is managed by a core paralegal team overseen by a pod manager. We introduce them during onboarding and you'll have direct Slack/email access. Scale customers get a dedicated account manager.
We integrate with most PI case management systems — Clio, CaseWare, Centerbase, MyCase, and others. We also work via email, Slack, Google Drive, and OneDrive. During discovery, we'll map your specific workflow.
Yes. SOC 2 Type II certified, US-hosted, encrypted at rest and in transit. All team members sign NDAs. Compliance is baseline, not an add-on.
Typically 2-3 weeks from signed agreement to first active pod. We handle onboarding, system access, and workflow mapping during that window.
The team comes with the tools.
Most firms are forced to choose between software they have to operate and staffing they have to manage. Counterbench gives you the operating layer: trained paralegal pods using AI workflows for intake, records, summaries, and demand support.
Ready to scale your firm?
Book a 30-minute discovery call. We map your workflow, propose the right pod structure, and give you pricing and a launch timeline.